Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping

Shipping charges and speed for your order will be calculated and displayed at checkout.

We offer a free shipping option for U.S. orders over $100.

International Shipping

We are doing everything we can to continue shipping to as many countries as possible!
Please note the countries we currently offer delivery to from this site:

USA
Canada
China
Japan
Saudi Arabia
South Korea
United Arab Emirates
Singapore
Taiwan
Thailand
Macao SAR
Australia
New Zealand
Austria
Belgium
Czechia
Denmark
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Luxembourg
Monaco
Netherlands
Poland
Portugal
Slovakia
Slovenia
Spain
Sweden
United Kingdom

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. PRIVATE POLICY LLC. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@privatepolicyny.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. Please double-check the carrier's policies before selecting shipping to P.O. boxes.

If you have any further questions, please don't hesitate to contact us at support@email.com.